No access to Admin console - No response from Sales / Support since last week

I’m trying to sign up our domain for Tailscale. I created an account and went to pay - but I don’t have admin access according to Tailscale. I contacted support. A few days later, I reached out to sales. I haven’t heard a word. I’m a bit concerned to move forward given the lack of response. Has anybody else had this issue? Anybody have issues getting support if needed? Thanks!